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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.
User Problem
Create alerts using keywords in a channel in slack
Suggested Solutions
Provide a setting in the integration where we could add a list of words separated by commas, specific to channels noted with maybe a radio button drop-down, that would create an alert.
Current Workarounds
N/A
Form Name
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Log inSkip to main contentSkip to sidebar
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.
User Problem
Create alerts using keywords in a channel in slack
Suggested Solutions
Provide a setting in the integration where we could add a list of words separated by commas, specific to channels noted with maybe a radio button drop-down, that would create an alert.