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  1. Opsgenie
  2. OPSGENIE-612

As an admin, I would expect the {{/genie whoisoncall [schedule]}} command to return the user who is currently on-call and list out in the order of Rotations

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      User Goal

      When executing the command /genie whoisoncall, the result seems to be ordered by the sequence and respects the Rotations; However, /genie whoisoncall [schedule] isn't.

      For example:
      My current on-calls:

      In the schedule, On-call Schedule, there are 2 Rotations in this order:

      The result of executing the Slack commands.

      Possible Solutions

      N/A

      Known Workarounds

      N/A

        1. image-2022-06-17-15-52-11-316.png
          image-2022-06-17-15-52-11-316.png
          78 kB
        2. image-2022-06-17-15-53-03-806.png
          image-2022-06-17-15-53-03-806.png
          250 kB
        3. image-2022-06-17-15-54-17-630.png
          image-2022-06-17-15-54-17-630.png
          322 kB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Opsgenie'
            1. Opsgenie
            2. OPSGENIE-612

            As an admin, I would expect the {{/genie whoisoncall [schedule]}} command to return the user who is currently on-call and list out in the order of Rotations

            XMLWordPrintable

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                User Goal

                When executing the command /genie whoisoncall, the result seems to be ordered by the sequence and respects the Rotations; However, /genie whoisoncall [schedule] isn't.

                For example:
                My current on-calls:

                In the schedule, On-call Schedule, there are 2 Rotations in this order:

                The result of executing the Slack commands.

                Possible Solutions

                N/A

                Known Workarounds

                N/A

                  1. image-2022-06-17-15-52-11-316.png
                    image-2022-06-17-15-52-11-316.png
                    78 kB
                  2. image-2022-06-17-15-53-03-806.png
                    image-2022-06-17-15-53-03-806.png
                    250 kB
                  3. image-2022-06-17-15-54-17-630.png
                    image-2022-06-17-15-54-17-630.png
                    322 kB

                        Unassigned Unassigned
                        dlee4@atlassian.com Darryl Lee
                        Votes:
                        0 Vote for this issue
                        Watchers:
                        2 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            dlee4@atlassian.com Darryl Lee
                            Votes:
                            0 Vote for this issue
                            Watchers:
                            2 Start watching this issue

                              Created:
                              Updated: