• Type: Suggestion
• Resolution: Unresolved
• Component/s: Integrations - 3rd-party - Slack
• Labels:

  None

1. 

   image-2022-06-17-15-52-11-316.png

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   17/Jun/2022 1:52 PM

2. 

   image-2022-06-17-15-53-03-806.png

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   17/Jun/2022 1:53 PM

3. 

   image-2022-06-17-15-54-17-630.png

   322 kB

   17/Jun/2022 1:54 PM

[OPSGENIE-612] As an admin, I would expect the {{/genie whoisoncall [schedule]}} command to return the user who is currently on-call and list out in the order of Rotations

Darryl Lee made changes - 17/Jun/2022 1:54 PM

Description

Original: h3. User Goal When executing the command {{{}/genie whoisoncall{}}}, the result seems to be ordered by the sequence and respects the Rotations; However, {{/genie whoisoncall [schedule]}} isn't. For example: My current on-calls: !image-2022-06-17-15-52-11-316.png|width=279,height=93! In the schedule, On-call Schedule, there are 2 Rotations in this order: !image-2022-06-17-15-53-03-806.png|width=373,height=159! The result of executing the Slack commands. !image-2022-06-17-15-47-42-236.png|width=200,height=117! h3. Possible Solutions N/A h3. Known Workarounds N/A

New: h3. User Goal When executing the command {{{}/genie whoisoncall{}}}, the result seems to be ordered by the sequence and respects the Rotations; However, {{/genie whoisoncall [schedule]}} isn't. For example: My current on-calls: !image-2022-06-17-15-52-11-316.png|width=279,height=93! In the schedule, On-call Schedule, there are 2 Rotations in this order: !image-2022-06-17-15-53-03-806.png|width=373,height=159! The result of executing the Slack commands. !image-2022-06-17-15-54-17-630.png|width=285,height=166! h3. Possible Solutions N/A h3. Known Workarounds N/A

Darryl Lee made changes - 17/Jun/2022 1:54 PM

Attachment

New: image-2022-06-17-15-54-17-630.png [ 423095 ]

Darryl Lee created issue - 17/Jun/2022 1:53 PM