Issue Summary

When using the Slack integration with Opsgenie, there is an issue where Slack notifications are not triggered when an alert's acknowledgment state is automatically reverted to "Unacknowledged" by the escalation policy.

Steps to Reproduce

1. Configure an Opsgenie escalation policy with the following setting:

• • "Repeat" is enabled, and "If the alert is not closed, revert acknowledge and seen states back on each repeat turn" is selected.

1. Set up a Slack integration to trigger notifications for "Unacknowledged" alerts.

1. Trigger an alert in Opsgenie and allow the escalation policy to revert the acknowledgment state back to "Unacknowledged."

Expected Results

A Slack notification is sent when the acknowledgment state is automatically reverted to "Unacknowledged."

Actual Results

No Slack notification is sent when the acknowledgment state is automatically reverted to "Unacknowledged."

Workaround

N/A