We couldn't load all Actvitity tabs. Refresh the page to try again.
If the problem persists, contact your Jira admin.
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-2311

Slack integration deleted when the resynchronisation process was cancelled midway.

      Issue Summary

      Slack integration deleted when the resynchronisation process was cancelled midway.

      Steps to Reproduce

      1. Click on Resynchronise button on Slack integration.
      2. Confirm resynchronisation.
      3. Hit cancel on the page where it asks you to select the Slack channel.

      Link to reproduction video -  https://www.loom.com/share/8e563202f9c64dc788b678bcf10b122e

      HAR Logs attached to the ticket as well.

      Expected Results

      It should cancel the resynchronisation operation.

      Actual Results

      Instead, entire integration is deleted. 

      Workaround

      Currently there is no known workaround for this behaviour. A workaround will be added here when available

      Please Help With

      1. How to retrieve the deleted Slack integration configurations.

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Opsgenie'
            1. Opsgenie
            2. OPSGENIE-2311

            Slack integration deleted when the resynchronisation process was cancelled midway.

                Issue Summary

                Slack integration deleted when the resynchronisation process was cancelled midway.

                Steps to Reproduce

                1. Click on Resynchronise button on Slack integration.
                2. Confirm resynchronisation.
                3. Hit cancel on the page where it asks you to select the Slack channel.

                Link to reproduction video -  https://www.loom.com/share/8e563202f9c64dc788b678bcf10b122e

                HAR Logs attached to the ticket as well.

                Expected Results

                It should cancel the resynchronisation operation.

                Actual Results

                Instead, entire integration is deleted. 

                Workaround

                Currently there is no known workaround for this behaviour. A workaround will be added here when available

                Please Help With

                1. How to retrieve the deleted Slack integration configurations.

                        Unassigned Unassigned
                        559abd84ff22 Nayan Pandey
                        Votes:
                        0 Vote for this issue
                        Watchers:
                        2 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            559abd84ff22 Nayan Pandey
                            Affected customers:
                            0 This affects my team
                            Watchers:
                            2 Start watching this issue

                              Created:
                              Updated: