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Suggestion
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Resolution: Unresolved
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None
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1
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Issue Summary
The selector to choose a responder is truncated, and there is no way to choose between two similar Teams or Escalation Policies. (See screen shot).
Steps to Reproduce
- Create an escalation policy called "Confluence Ecosystem and Growth team_escalation".
- Create an escalation policy called "Confluence Ecosystem and Growth team_escalation - mgmt".
- Use the "Create Alert" button on https://app.opsgenie.com/alert/list
- In the "responders" dropdown, type "confluence eco"
Expected Results
The field itself is quite wide. There is plenty of room to expand the selector dropdown so that it displays the full name of all the responders for my test case.
But there can always be a longer name. So probably there should be hover text with the full name for each item in the drop-down.
Actual Results
Drop-down is truncated, and there is no way to distinguish between two similar names.
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
[OPSGENIE-191] Selecting a responder in the Create Alert dialog truncates responder names
| Support reference count | New: 1 |
| Description |
Original:
h3. Issue Summary
The selector to choose a responder is truncated, and there is no way to choose between two similar Teams or Escalation Policies. (See screen shot). !image-2022-02-28-14-58-48-604.png|width=396,height=270! h3. Steps to Reproduce * Create an escalation policy called "Confluence Ecosystem and Growth team_escalation". * Create an escalation policy called "Confluence Ecosystem and Growth team_escalation - mgmt". * Use the "Create Alert" button on [https://atlassian.app.opsgenie.com/alert/list] * In the "responders" dropdown, type "confluence eco" h3. Expected Results The field itself is quite wide. There is plenty of room to expand the selector dropdown so that it displays the full name of all the responders for my test case. But there can always be a longer name. So probably there should be hover text with the full name for each item in the drop-down. h3. Actual Results Drop-down is truncated, and there is no way to distinguish between two similar names. h3. Workaround Currently, there is no known workaround for this behavior. A workaround will be added here when available |
New:
h3. Issue Summary
The selector to choose a responder is truncated, and there is no way to choose between two similar Teams or Escalation Policies. (See screen shot). !image-2022-02-28-14-58-48-604.png|width=396,height=270! h3. Steps to Reproduce * Create an escalation policy called "Confluence Ecosystem and Growth team_escalation". * Create an escalation policy called "Confluence Ecosystem and Growth team_escalation - mgmt". * Use the "Create Alert" button on [https://app.opsgenie.com/alert/list|https://atlassian.app.opsgenie.com/alert/list] * In the "responders" dropdown, type "confluence eco" h3. Expected Results The field itself is quite wide. There is plenty of room to expand the selector dropdown so that it displays the full name of all the responders for my test case. But there can always be a longer name. So probably there should be hover text with the full name for each item in the drop-down. h3. Actual Results Drop-down is truncated, and there is no way to distinguish between two similar names. h3. Workaround Currently, there is no known workaround for this behavior. A workaround will be added here when available |
Hello, I've converted the ticket into a suggestion and we'll add a tooltip for items in the next sprint.
| Workflow | Original: JAC Bug Workflow v3 [ 4262470 ] | New: JAC Suggestion Workflow 3 [ 4262498 ] |
| Issue Type | Original: Bug [ 1 ] | New: Suggestion [ 10000 ] |
| Priority | Original: Low [ 4 ] | |
| Status | Original: Needs Triage [ 10030 ] | New: Under Consideration [ 11774 ] |
| Assignee | New: Mert Kosova [ mkosova@atlassian.com ] |
This isn't a suggestion. This is a bug. We must be able to see the full name of the schedule/escalation/etc which we are suggesting.