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  1. Opsgenie
  2. OPSGENIE-1172

Ability to export & Import data from Opsgenie UI

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      User Problem

      In the current design, there is no way to export Opsgenie user account data like schedules etc from UI and import it into another Opsgenie.

      Suggested Solutions

      Provide the ability to Export and import Opsgenie user account data via UI/ Opsgenie user interface.

      Current Workarounds

      One way to work around this would be to use the Opsgenie configuration backup tool, which can be used to export/import configuration. It can be used to copy over some of the configs, like User details, Teams (schedules and escalation included), Policies and even some of the integration configurations. Transactional data, like alerts, metrics, and logs, can not be transferred in any way.However, please note that there are some limitations to this tool, which have been documented in the link.

            [OPSGENIE-1172] Ability to export & Import data from Opsgenie UI

            SET Analytics Bot made changes -
            Support reference count Original: 32 New: 33
            SET Analytics Bot made changes -
            Support reference count New: 32
            K. Ariga made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 969984 ]
            Tatsuya Uekusa made changes -
            Link New: This issue relates to OPSGENIE-182 [ OPSGENIE-182 ]
            Saama Tabassum made changes -
            Summary Original: Export & Import data from Opsgenie New: Ability to export & Import data from Opsgenie UI
            Saama Tabassum made changes -
            Description Original: h3. User Problem

            In the current design, the Alert Policy will only take effect upon the alert creation.
            In some scenarios, it would be much more flexible to set up a delay timer in an Alert Policy to update the matched alerts if they are created after a while.
            h3. Suggested Solutions

            Please consider having a delay option on Alert Policy.
            h3. Current Workarounds

            The workaround here is to host a simple script on an external endpoint for making API requests to update the alerts, then, set up the [Opsgenie Action Channel|https://support.atlassian.com/opsgenie/docs/what-are-action-channels/] + [Opsgenie Actions|https://support.atlassian.com/opsgenie/docs/set-up-opsgenie-actions/] + [Action Policy|https://support.atlassian.com/opsgenie/docs/create-and-manage-team-alert-policies/#Action-Policies].             		New: h3. User Problem

            In the current design, there is no way to export Opsgenie user account data like schedules etc from UI and import it into another Opsgenie.
            h3. Suggested Solutions

            Provide the ability to Export and import Opsgenie user account data via UI/ Opsgenie user interface.
            h3. Current Workarounds

            One way to work around this would be to use the [Opsgenie configuration backup tool|https://github.com/opsgenie/opsgenie-configuration-backup], which can be used to export/import configuration. It can be used to copy over some of the configs, like User details, Teams (schedules and escalation included), Policies and even some of the integration configurations. Transactional data, like alerts, metrics, and logs, can not be transferred in any way.However, please note that there are some limitations to this tool, which have been documented in the link.
            Saama Tabassum made changes -
            Summary Original: Export & Import data from Opsgenie to another New: Export & Import data from Opsgenie
            Saama Tabassum made changes -
            Summary Original: Automatically add new responders to incident slack channel New: Export & Import data from Opsgenie to another
            Saama Tabassum made changes -
            Description Original: *Problem Definition:*

            If you add a responder to an incident with a slack channel, they don't automatically get added to the channel. It would be nice if they could be added when they are added as responders in opsgenie incident.

                          		New: h3. User Problem

            In the current design, the Alert Policy will only take effect upon the alert creation.
            In some scenarios, it would be much more flexible to set up a delay timer in an Alert Policy to update the matched alerts if they are created after a while.
            h3. Suggested Solutions

            Please consider having a delay option on Alert Policy.
            h3. Current Workarounds

            The workaround here is to host a simple script on an external endpoint for making API requests to update the alerts, then, set up the [Opsgenie Action Channel|https://support.atlassian.com/opsgenie/docs/what-are-action-channels/] + [Opsgenie Actions|https://support.atlassian.com/opsgenie/docs/set-up-opsgenie-actions/] + [Action Policy|https://support.atlassian.com/opsgenie/docs/create-and-manage-team-alert-policies/#Action-Policies].
            Saama Tabassum made changes -
            Link Original: This issue is cloned from OPSGENIE-286 [ OPSGENIE-286 ]

              Unassigned Unassigned
              0ed3fd39a981 Saama Tabassum
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              26 Vote for this issue
              Watchers:
              28 Start watching this issue

                Created:
                Updated: