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  1. Atlassian Marketplace
  2. MP-52

Requested apps that have been installed still show in app request page in Open Status

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    • Severity 3 - Minor
    • 0

      Issue Summary

      If you request an app within jira, install said requested app using the Approve and Install button, the request still shows within the app request page with a status of "OPEN".

      Steps to Reproduce

      1. Login as a regular user, navigate to app request page and request any app
      2. Login as an admin, and install the app via the request page (Approve and Install)
      3. Navigate to the app request page as an admin, you will still see the app that was just installed listed with a status of "OPEN".

      Expected Results

      Requested apps should show the status as INSTALLED.

      Actual Results

      The app request page instead shows the app as OPEN still even though it was already installed.

      Workaround

      Uninstall & install the app from the app's page and not from the app request, then it should appear as installed.

            [MP-52] Requested apps that have been installed still show in app request page in Open Status

            Shubham Bali made changes -
            Resolution New: Done [ 17 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]
            Shubham Bali made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 834090 ]
            Amit Deshpande made changes -
            Assignee Original: Amit Deshpande [ deae3561b93a ] New: Preeta Kulkarni [ a62c4eaade42 ]
            Ritu Dagar made changes -
            Assignee Original: Anjali Chawla [ achawla@atlassian.com ] New: Amit Deshpande [ deae3561b93a ]
            Anjali Chawla made changes -
            Component/s Original: DO NOT USE – placeholder for items assigned to previous component strucuture [ 73399 ]
            Component/s New: Customer - App installation [ 73402 ]
            pqz made changes -
            Component/s Original: Ecosystem - Marketplace [ 62392 ]
            Component/s New: DO NOT USE – placeholder for items assigned to previous component strucuture [ 73399 ]
            Key Original: JRACLOUD-79672 New: MP-52
            Support reference count Original: 3
            Project Original: Jira Cloud [ 18514 ] New: Atlassian Marketplace [ 22910 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Harish (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            SET Analytics Bot made changes -
            UIS New: 1
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 3

              a62c4eaade42 Preeta Kulkarni (Inactive)
              0a4d3986ddf5 Marcelo Beloni (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: