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  1. Atlassian Marketplace
  2. MP-51

Requested apps that have been installed and then uninstalled still show in app request page

    • Severity 3 - Minor

      Issue Summary

      If you request an app within jira, install said requested app, and then uninstall the app, the request still shows within the app request page with a status of "INSTALLED" with no way to remove the app request or change the status to not installed.

      This is reproducible on Data Center: (no)

      Steps to Reproduce

      1. Login as a regular user, navigate to app request page and request any app (free would be easiest as it doesn't need payment)
      2. Login as an admin, install the app via the request page.
      3. Find the app after its installed within manage apps, and uninstall the app.
      4. Refresh the page to ensure app has been uninstalled and is no longer showing within manage apps.
      5. Navigate to the app request page as an admin, you will still see the app that was just installed listed with a status of "INSTALLED".

      Expected Results

      Requested apps should either show the status as not installed/open, or the request should have been removed once the app is installed.

      Actual Results

      The app request page instead shows the app as installed still even though it was uninstalled.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              deae3561b93a Amit Deshpande
              3176abc1c383 Hieuy Mac
              Affected customers:
              2 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: