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  1. Atlassian Marketplace
  2. MP-5

Stop running version upgrade jobs against inactive entitlements

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    • Severity 3 - Minor

      Issue Summary

      When a developer publishes a new version of an app, an /installed event is triggered for all the installed apps, also the ones that have no active license (customers who have unsubscribed but didn’t uninstall the app).

      This is reproducible on Data Center: (no)

      Steps to Reproduce

      1. Either disable and installed app, or wait for it to be disabled for non-payment
      2. Check the logs

      Expected Results

      No app activity is present in the logs

      Actual Results

      App activity is visible in the logs and /installed events are sent for the app.

      Workaround

      No workaround available (other than uninstalling the app, when possible/applicable).

          Form Name

            [MP-5] Stop running version upgrade jobs against inactive entitlements

            Anjali Chawla made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]
            Anjali Chawla made changes -
            Was this caused by a recent change? New: No [ 19032 ]
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            Anjali Chawla made changes -
            Assignee Original: Ritu Dagar [ rdagar@atlassian.com ] New: Amit Deshpande [ deae3561b93a ]
            Anjali Chawla made changes -
            Component/s Original: Partner - Experience (Publishing, Reports, Account) [ 73400 ]
            Component/s New: Customer - App installation [ 73402 ]
            Dinesh Kollosu (Inactive) made changes -
            Resolution Original: Fixed [ 1 ]
            Status Original: Closed [ 6 ] New: Needs Triage [ 10030 ]
            Supriya Srivatsa (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 881999 ]
            Kuldeep Singh made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Review [ 10051 ] New: Closed [ 6 ]
            Kuldeep Singh made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]
            Kuldeep Singh made changes -
            Status Original: Needs Triage [ 10030 ] New: In Progress [ 3 ]
            Amrutha Harish (Inactive) made changes -
            Assignee Original: Amrutha Harish [ a29c1c22f9ba ] New: Ritu Dagar [ rdagar@atlassian.com ]

              deae3561b93a Amit Deshpande
              dbonotto Dario B
              Affected customers:
              0 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: