In Admin Hub, the "Automation for Jira" app displays a trial banner and links to the Server Marketplace listing, even when a valid Cloud subscription exists

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    • Minor
    • Pollinator tests
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      Issue Summary

      If we go to admin.atlassian.com (Admin Hub) cloud platform, then go to Apps>>Sites>>Select the site>>Connected Apps, then we can see "Automation for Jira" installed by "System" in the Cloud sites. Now, if we click on "View App Details", then we see a yellow banner "Try Automation for Jira free for 30 days. Your subscription automatically begins after 30 days." although the Cloud sites under this Organisation have a valid paid subscription. Also, if we click on below links:

      then it takes us to the Marketplace App listing of Server version of the "Automation for Jira" add-on. 

      Steps to Reproduce

      1. Go to Apps>>Sites>>Select the site>>Connected Apps. Then, we can see "Automation for Jira" installed by "System" in the Cloud sites. 
      2. Now, if we click on "View App Details", then we see a yellow banner "Try Automation for Jira free for 30 days." although the Cloud sites under this Organisation have a valid paid subscription.
      3. Also, if we click on below links:

      Expected Results

      • We should not see the yellow banner "Try Automation for Jira free for 30 days."  if the cloud site has a paid subscription. 
      • As the "Automation for Jira" add-on is not listed for Cloud in the marketplace, the marketplace listing or the review link should not appear on this page. 
      • As the "Automation for Jira" add-on is not listed for Cloud in the marketplace & as it's a system app, we should not show any option to "Uninstall" it. 
      • As the "Automation for Jira" add-on is not listed for Cloud in the marketplace & as it's a system app, plus it's trial depends on the Subscription trial plan of Atlassian products, so the option for 'Free Trial' should not be displayed. 

      Actual Results

      1. If we click on "View App Details", then we see a yellow banner "Try Automation for Jira free for 30 days." although the Cloud sites under this Organisation have a valid paid subscription.
      2. Also, if we click on below links:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Kewal Gandhi
              Reporter:
              Anindyo Sen
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              1 Vote for this issue
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                Created:
                Updated: