Billing system invoice generation discrepancy between older and new billing system

XMLWordPrintable

      The older billing system generated invoices for every license, regardless of whether it was free or paid.

      The new billing system does not generate invoices if:

      • The app is free,
      • No transaction/billing account is set up by the customer,
      • The license is in a grace period.

      Removing $0 transactions from the transaction reports creates a critical gap in our ability to understand how long a customer has been using a free edition. This is an important signal for customer engagement, conversion tracking, and downstream reporting.

            Assignee:
            Amit Deshpande
            Reporter:
            Sugandha Singh
            Votes:
            22 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: