Suggestion

 

Currently, the account_owner_email field is not available in Marketplace APIs or partner reports, yet it’s key to Atlassian’s customer classification. This is particularly important for partner-managed subscriptions, where the billing_contact_email might reflect the partner instead of the end customer. Access to account_owner_email would help partners better identify customers and align with Atlassian's logic. We kindly request that this field be made available through Partner APIs or reporting tools.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available