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Bug
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Resolution: Unresolved
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Low
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None
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Minor
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Unit testing
Issue Summary:
Our engineering team is currently investigating the issue of missing invoices in the Atlassian Marketplace reports. This investigation aims to determine how these invoices can be included in the reports to ensure comprehensive data reconciliation. We are working closely with the relevant teams to address this issue and will provide updates as soon as more information is available. Your patience and understanding during this process are greatly appreciated.
Steps to Reproduce
- N/a
Expected Results
- All transactions, including those older than four years and those associated with app acquisitions, should be accessible and reconciled within the Atlassian Marketplace reporting systems.
- Historical transactions should include updated fields like transaction line item IDs to ensure comprehensive data reconciliation.
- The legitimacy of all transactions should be confirmed, and any discrepancies should be resolved effectively.
Actual Results
- The transactions in question, particularly those older than four years, are not accessible through the Atlassian Marketplace's current reporting systems.
- Some transactions, do not return any data despite being historically reported by Atlassian.
- Historical transactions for older partner accounts have been updated where feasible, but older invoices remain challenging to backfill.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available