Issue Summary

This is reproducible on Data Center: no

Currently, users can directly request add-ons from the Atlassian Marketplace without any restrictions. This can lead to unnecessary add-on requests, impacting cost management, security, and compliance within organizations. We propose adding functionality to restrict users from directly requesting add-ons, allowing administrators to have better control over app installations.

Steps to Reproduce

1. Navigate to the Atlassian Marketplace.
2. Search for any available add-on.
3. Click on Try it free or Request App Installation.
4. The request is submitted without any administrator control or restrictions.

Expected Results

• Administrators should have the ability to enable or disable user-initiated add-on requests from the Marketplace.
• If restricted, users attempting to request an add-on should see a message stating that they need to contact their administrator for approval.
• An approval workflow could be introduced where requests are routed to the administrator for review before installation.

Actual Results

The user can directly request the app installation

Workaround

Required, if there is no workaround please state:
Currently there is no known workaround for this behavior. A workaround will be added here when available