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Bug
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Resolution: Unresolved
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Low
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Severity 3 - Minor
Customers are reporting to partners that they are unable to uninstall apps after a cancelled subsrciption ands appears to be linked to their billing cycle. There is a known knowledge article already on this, so it is a known issue, however it appears to be a breaking change.
KB: [Can't uninstall apps after cancellation | Jira | Atlassian Documentation|https://confluence.atlassian.com/jirakb/can-t-uninstall-apps-after-cancellation-1369277736.html]
You can review the latest CDAC thread here: Please allow app uninstall for cancelled subscriptions
There is more documentation reinforcing that this is the "intentional" design...
Apps: why uninstall button is disabled?
How can I uninstall an app before the end of the trial period?
I sync'ed within marketplace and there is an active plan in progress for this ticket to be resolved. We are working internally with Product team to come to a concrete resolution which will most likely happen by end of next week.
cc 589b40fec0b4