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  1. Atlassian Marketplace
  2. MP-222

Missing tier data for some licences in the API response

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    • Severity 3 - Minor

      Issue Summary

      The user tier details is missing for some of the licenses in the license API response.

      The user tier is sent empty and causes issues with partner reporting.

      Steps to Reproduce

      1. Get License API for the reported license
      2. tier value is missing.

      Expected Results

      Tier value should be available in the API response

      "tier": "50 Users",

      Actual Results

      Tier value is missing

      Workaround

      No workaround since the data is missing and needs to be updated in the source system.

        1. Screenshot 2024-05-27 at 1.11.03 PM.png
          74 kB
          Garvit Dixit

            [MP-222] Missing tier data for some licences in the API response

            jhaloot made changes -
            Workflow Original: JAC Bug Workflow v3 [ 4456354 ] New: JAC Bug Workflow v4 [ 4541630 ]

            Manuj Bhatia added a comment -

            Unit label coming null from source, ticket has been raised and fix is in progress 

            Manuj Bhatia added a comment - Unit label coming null from source, ticket has been raised and fix is in progress 
            Pooja Dharmapal made changes -
            Assignee Original: Manu Gupta [ a01a2afe2141 ] New: Manuj Bhatia [ e39b0ffd6834 ]
            Aditi Aggarwal made changes -
            Status Original: Long Term Backlog [ 12073 ] New: Short Term Backlog [ 12074 ]
            Nalin Shiva (Inactive) made changes -
            Assignee Original: Nalin Shiva [ 27c9871dff24 ] New: Manu Gupta [ a01a2afe2141 ]
            Nalin Shiva (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            Garvit Dixit created issue -

              e39b0ffd6834 Manuj Bhatia
              f47f2dce09c1 Garvit Dixit
              Affected customers:
              0 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated: