Uploaded image for project: 'Atlassian Marketplace'
  1. Atlassian Marketplace
  2. MP-185

Enable the "Uninstall" button no matter if it's under subscription or not

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      The "Uninstall” button of user-installed apps is enabled only if a subscription is canceled.
       

      Steps to Reproduce

      1. Go to Jira Cloud > Apps > Manage your apps
      2. Check any apps in the user-installed category.

      Expected Results

      You can push the "Uninstall" button.

      Actual Results

      The "Uninstall" button is greyed out. Unless you cancel the app subscription, you can't push the "Uninstall" button.

      Workaround

      If you want to cancel the app subscription immediately to uninstall/reinstall the app, you will need to reach out to Atlassian billing team from support request.

            [MP-185] Enable the "Uninstall" button no matter if it's under subscription or not

            Andrew T made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1013603 ]
            Der Lun made changes -
            Remote Link Original: This issue links to "ECOHELP-48744 (Ecosystem Jira)" [ 953757 ] New: This issue links to "ECOHELP-48744 (Ecosystem JIRA)" [ 953757 ]
            Magdalena Śliwińska made changes -
            Remote Link New: This issue links to "ECOHELP-48744 (Ecosystem Jira)" [ 953757 ]
            Fariba made changes -
            Labels New: jsw-s11
            Gabi Paludo made changes -
            Link New: This issue is related to CLOUD-11873 [ CLOUD-11873 ]
            Mio Otsuki created issue -

              7591cd6f70df Samridhi Tyagi
              c50d76e5ac97 Mio Otsuki
              Votes:
              34 Vote for this issue
              Watchers:
              45 Start watching this issue

                Created:
                Updated: