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  1. Atlassian Marketplace
  2. MP-117

Not possible to install the JMWE

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    • Severity 3 - Minor
    • 1

      Issue Summary

      When you try to install the JMWE you get an error:

      We ran into a little trouble

      It might just be a hiccup. Try again in a bit

      And it's not possible to install

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Go to Jira Software
      2. Search for JMWE
      3. Click install

      Expected Results

      The app should have been installed.

      Actual Results

      Error pop up on the page:

      The below exception is thrown in the xxxxxxx.log file:
      Developer toll response 

      Request URL: [https://lzanchet.atlassian.net/rest/plugins/1.0/com.innovalog.jmwe.jira-misc-workflow-extensions/marketplace]
Request Method: GET
Status Code: 404 
Remote Address: 185.166.143.38:443
Referrer Policy: same-origin

      Splunk stack trace

          ]
     msg: No value present
     stack: java.util.NoSuchElementException: No value present
	at java.util.Optional.get(Unknown Source)
	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.installConnectAddon(ConnectAddonManager.java:206)
	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonInstaller.install(ConnectAddonInstaller.java:329)
	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonInstaller.install(ConnectAddonInstaller.java:188)
	at com.atlassian.plugin.connect.plugin.lifecycle.upm.ConnectUPMInstallHandler.installPlugin(ConnectUPMInstallHandler.java:126)
	at com.atlassian.upm.core.install.DefaultPluginInstallationService.execute(DefaultPluginInstallationService.java:109)
	at com.atlassian.upm.core.install.DefaultPluginInstallationService.install(DefaultPluginInstallationService.java:94)

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Screen_Shot_2022-09-22_at_11_45_50.png
          Screen_Shot_2022-09-22_at_11_45_50.png
          11 kB

            [MP-117] Not possible to install the JMWE

            No work has yet been logged on this issue.

              Unassigned Unassigned
              78538e785fe1 Lígia Zanchet
              Affected customers:
              2 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: