Details
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Bug
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Resolution: Fixed
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Low
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None
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None
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None
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2
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Minor
Description
Issue Summary
While migrating JSM projects from server to cloud via the JSM-JCMA plugin, the automation rule will fail while being imported to the cloud site. This error is due to one of the if condition validation where user role type is defined as no_access which is not a defined user type on the cloud.
Steps to Reproduce
to be added...
Expected Results
Automation rule should be imported successfully
Actual Results
The below exception is thrown in the JCMA error log file
2021-12-16 10:10:04.487 ERROR LSBS project-import We couldn't import Automation Rules 897. Reason: 400 Bad Request: [{"errors":[{"errorMessage":"Request Validation Error : [Invalid user type]"}],"reasonKey":"Request Validation Error : [Invalid user type]","reasonCode":"400"}].
Workaround
Try changing/removing the failing automation rule and retry the migration.
Attachments
Issue Links
- is related to
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MOVE-47634 Loading...