Issue Summary

External system import service might create duplicated issues/comments because the thread drops the task in the middle and start to import issues again

Steps to Reproduce

1. create a CSV/JSON file
2. import the file into Jira

Expected Results

the issues should be created without any errors

Actual Results

the thread drops the task in the middle and start importing again, leading to duplicated tickets

Workaround

It's better to reduce the size of the file used for importing. This reduces the import time. Hence the import getting stopped due to node shutting down will be reduced. Also, perform the import during off-business hours to increase the chances of success. Note that off-business hours in a shared infrastructure would mean off-business for the entire region and not just the instance.