Details
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Bug
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Resolution: Fixed
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High
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None
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None
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None
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16
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Severity 3 - Minor
Description
Problem Definition
When creating a plan to migrate data from Confluence Server to Cloud through the Confluence Cloud Migration Assistant app, when selecting to not migrate users, the app checks and show all users that have invalid email suggesting to fix them, even though the app won't migrate all of them.
The users that have content associated with the Spaces that were selected to migrate will then be migrated, and some of these users might have an invalid email address that will eventually cause the Space migration to fail with the error message in the UI with
Transaction rolled back because it has been marked as rollback-only
Suggested Solution
When selecting to not migrate users, the app should check for invalid emails only for the users that have content associated with the Spaces that were selected to the migrated.
This way we will know which users have to be fixed so that we can migrate those Spaces without having to fix all users with invalid emails which for instances with a large number of users might not be a feasible alternative.
Logs
com.atlassian.confluence.importexport.ImportExportException: com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: Failed to call to IDP to invite user com.atlassian.confluence.importexport.xmlimport.BackupImporter.importEntities(BackupImporter.java:407) com.atlassian.confluence.importexport.xmlimport.BackupImporter.importEverything(BackupImporter.java:359) com.atlassian.confluence.importexport.xmlimport.FileBackupImporter.importEverything(FileBackupImporter.java:165) com.atlassian.confluence.importexport.xmlimport.BackupImporter.doImportInternal(BackupImporter.java:218) com.atlassian.confluence.importexport.Importer.doImport(Importer.java:68) com.atlassian.confluence.importexport.DefaultImportExportManager.performImportInternal(DefaultImportExportManager.java:219) com.atlassian.confluence.importexport.DefaultImportExportManager.lambda$getImportTxCallback$0(DefaultImportExportManager.java:149) com.atlassian.confluence.importexport.xmlimport.RestorePluginStateStoreTransactionCallbackDecorator.doInTransaction(RestorePluginStateStoreTransactionCallbackDecorator.java:46) com.atlassian.confluence.importexport.xmlimport.RestorePluginStateStoreTransactionCallbackDecorator.doInTransaction(RestorePluginStateStoreTransactionCallbackDecorator.java:30) com.atlassian.confluence.importexport.xmlimport.RestoreBandanaValuesTransactionCallbackDecorator.doInTransaction ...... Caused by: com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: Failed to call to IDP to invite user com.atlassian.confluence.importexport.xmlimport.DefaultXmlImporter.doImport(DefaultXmlImporter.java:101) com.atlassian.confluence.importexport.xmlimport.BackupImporter.importEntities(BackupImporter.java:390) Caused by: com.atlassian.idp.client.exceptions.BadRequestException: {"errorType":"InvalidSchema","message":"Invalid email address"} com.atlassian.idp.client.IdentityPlatformClientImpl.mapStatusCodeException(IdentityPlatformClientImpl.java:706) com.atlassian.idp.client.IdentityPlatformClientImpl.mapInputStream(IdentityPlatformClientImpl.java:621 com.atlassian.idp.client.IdentityPlatformClientImpl.makeRequestWithJsonEntityBody(IdentityPlatformClientImpl.java:606) com.atlassian.idp.client.IdentityPlatformClientImpl.inviteUser(IdentityPlatformClientImpl.java:418) com.atlassian.confluence.internal.idp.InviteUserIdentityPlatformCommand.run(InviteUserIdentityPlatformCommand.java:32) com.atlassian.confluence.internal.idp.InviteUserIdentityPlatformCommand.run(InviteUserIdentityPlatformCommand.java:17) com.netflix.hystrix.HystrixCommand$2.call(HystrixCommand.java:302) com.netflix.hystrix.HystrixCommand$2.call(HystrixCommand.java:298) rx.internal.operators.OnSubscribeDefer.call(OnSubscribeDefer.java:46)
Workaround
Extract the file entities.xml from the space export and run this command to identify the blank emails and the users.
xmlstarlet sel --template --match "/hibernate-generic/object[@class='ConfluenceUserImpl'][@package='com.atlassian.confluence.user']" --sort A:T:U "property[@name='email']" --value-of "id[@name='key']" --output "," --value-of "property[@name='lowerName']" --output "," --value-of "property[@name='email']" -nl entities.xml
Note: It only works in Confluence 6.15.X as the email doesn't get exported in lower versions of Confluence server.