Details
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Bug
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Resolution: Fixed
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Medium
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None
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None
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None
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23
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Severity 2 - Major
Description
Issue Summary
JCMA fails to migrate filters owned by inactive users. The error is misleading as it will indicate that the owned by an inactive user is a Cross-project filter
Unsupported CAP Board "FILTER_NAME" [985] Cross-project board Boards that reference multiple projects are not supported via migration. This board will not be migrated. If you require this board, re-create the board in your cloud site. To pull out the JQL for board filters, run SQL queries from this page: https://confluence.atlassian.com/jirakb/troubleshooting-errors-and-non-migrated-entities-with-the-jira-cloud-migration-assistant-1021239878.html
Steps to Reproduce
- have a filter that is owned by an inactive user
- try to migrate the project that has a board associated with that filter
Expected Results
JCMA should migrate that project and filters
Actual Results
JCMA finishes, but the Post Migration will complain about the Cross-project board Boards that reference multiple projects are not supported via migration and the particular project will not migrate
Workaround
Make sure to associate the filters with active users