JCMA fails to migrate filters owned by inactive users

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    • 23
    • Severity 2 - Major

      Issue Summary

      JCMA fails to migrate filters owned by inactive users. The error is misleading as it will indicate that the owned by an inactive user is a Cross-project filter

      Unsupported	CAP	Board	"FILTER_NAME" [985]	Cross-project board	Boards that reference multiple projects are not supported via migration. This board will not be migrated.	If you require this board, re-create the board in your cloud site. To pull out the JQL for board filters, run SQL queries from this page: https://confluence.atlassian.com/jirakb/troubleshooting-errors-and-non-migrated-entities-with-the-jira-cloud-migration-assistant-1021239878.html

      Steps to Reproduce

      1. have a filter that is owned by an inactive user
      2. try to migrate the project that has a board associated with that filter

      Expected Results

      JCMA should migrate that project and filters

      Actual Results

      JCMA finishes, but the Post Migration will complain about the Cross-project board Boards that reference multiple projects are not supported via migration and the particular project will not migrate

      Workaround

      Make sure to associate the filters with active users

            Assignee:
            Unassigned
            Reporter:
            Isac Rodrigues Da Silva (Inactive)
            Votes:
            8 Vote for this issue
            Watchers:
            19 Start watching this issue

              Created:
              Updated:
              Resolved: