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  1. Migration Platform
  2. MIG-716

Support migrating native workflow rules with configurations referring to Jira Service Management custom fields

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      JCMA migrates few workflow rules that belong to Marketplace partner apps on server side as a native workflow rule to Jira Cloud. Here's the list of such workflow rules,

      https://confluence.atlassian.com/cloudkb/workflow-rules-migrated-via-jira-cloud-migration-assistant-1031838515.html

      Migration of these workflow rules will fail if its configuration contains references to Jira Service Management custom fields that are not supported by JCMA.

      We've received a request from a Marketplace partner to support this use case. Here are the samples of such custom fields,
      com.atlassian.servicedesk.approvals-plugin:sd-approvals
      com.atlassian.servicedesk:vp-origin
      com.atlassian.servicedesk:sd-customer-organizations
      com.atlassian.servicedesk:sd-request-participants
      com.atlassian.servicedesk:sd-request-feedback
      com.atlassian.servicedesk:sd-request-feedback-date
       

              Unassigned Unassigned
              hrajendran@atlassian.com Hariharan Rajendran
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