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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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None
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Affects Version/s: None
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Component/s: Jira - Import - From External System
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1
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Severity 2 - Major
Issue Summary
Workflow Validator for Link Issues crashes External System Import CSV file. In other words, if you have a validator to check if a Link Issue is present during the issue creation, it returns several errors when attempting to import issues using CSV import:
Steps to Reproduce
- Add a workflow validator to check the following condition: Field Linked Issues should be modified during the transition.
- Try importing an issue using the CSV file
- Even that the Linked Issue is present, it fails the import
Expected Results
Having the Linked Issue at the CSV file should still create the issue as all the conditions for the workflow validator are valid
Actual Results
The CSV Import fails with the errors:
Unable to link issue from externalID to <existing issue key> with link named 'name of the Link Type': Cannot find imported issue key for external id 'xxxxxx'
Source issue not found
Workaround
To resolve that, the validator should be removed but will cause to no longer validate if issues are created manually from the issue creation event.
- is related to
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JRACLOUD-82001 Allow External System Import by CSV to use validators that check the parent information
- Closed
- mentioned in
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