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Bug
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Resolution: Fixed
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High
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None
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None
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None
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47
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Severity 3 - Minor
Issue Summary
Subtask show unsupported messages for sprint field in post migration report after migrating to cloud. It makes customer confusing.
Unsupported ABC5OPE Issue ABC5OPE-38 Custom field value The "Sprint" custom field is not supported via migration
Steps to Reproduce
- Migrate tickets linking with a Sprint, and the ticket has some subtask.
Expected Results
No error report since sprint it supported by cloud migration, and sprint field is actually set for those ticket after migration.
Actual Results
Below message is written into Requires attention_Post-migration report for each subtask.
Unsupported ABC5OPE Issue ABC5OPE-38 Custom field value The "Sprint" custom field is not supported via migration. The value for this issue will not be migrated. If you require this field value, use a csv import to update the issues post migration. See the 'Adding additional entities with CSV' section in this document: https://confluence.atlassian.com/cloud/what-gets-migrated-with-the-jira-cloud-migration-assistant-993925216.html
Workaround
Ignore the message in post report if the sprint of ticket is set in cloud side.