Uploaded image for project: 'Migration Platform'
  1. Migration Platform
  2. MIG-535

Support Migration for: Capture for Jira



    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.


      September, 22nd - Status Update:

      • JCMA App migration is being promoted to Public Beta.
      • Refer our Cloud Migration Guide for instructions.
      • Capture JCMA migration support has been deployed.
      • The status of this ticket is now Closed Done.

      Problem Definition

      Is your organization preparing for Atlassian's Journey to the Cloud? Are you preparing to migrate your Jira instance + Apps from Server (or Data Center) to Cloud?

      Here is information to help you plan your migrations that include SmartBear's Capture.

      Primary Migration Solution: Jira Cloud Migration Assistant (JCMA)

      The Atlassian Jira + App migration platform, known as the Jira Cloud Migration Assistant (JCMA), will be your primary solution for Cloud Migrations.

      Here's what Atlassian has to say about migrating your apps

      GA of the Atlassian JCMA for Apps is anticipated late 2021 ("Marketplace app migration")

      About the JCMA

      The JCMA is an app (think of it as a platform) for migrating a Jira Server instance to a Jira Cloud instance. The migration happens all at once, synchronously. When a customer migrates from Jira Server/DataCenter, to Jira Cloud, using the JCMA, the app migration platform will programmatically migrate Capture for Jira, and associated data from Server/DC to Cloud at the same time that it migrates your Jira instance.

      Atlassian designed the JCMA in such a way that Marketplace Partners (such as SmartBear) build their app migration support on top of the JCMA. Therefore, when a customer migrates using the JCMA, the Jira instance is migrated to Cloud and then all the supported apps are migrated, all at the same time.

      Capture migration development for the JCMA is complete. To migrate your Jira instance + Capture, you must follow our Cloud Migration Guide.

      We recommend our customers to raise a Migration support ticket with Atlassian here while mentioning their plan to migrate Jira Server/DC data along with Zephyr Squad to Cloud.

      By doing so, you will contact the Cloud Migration Managers (CMM) from Atlassian and they will loop ours in the same ticket. Through Atlassian Migration Support (MOVE) ticket, you will get a better understanding of the available migration paths, the risks involved, and other relevant information.

      Additional information can be found online at SmartBear:

      Migration Status:




        Issue Links



              c4c8454d30f3 Luzia Mendes [SmartBear]
              62f0a7553fb3 Alex Zavorski
              0 Vote for this issue
              9 Start watching this issue