Custom field hidden in the field configuration scheme (on Jira Server) is migrated to Jira Cloud via Jira Cloud Migration assistant. But without data - the field is empty in all the migrated issues on the Jira Cloud.

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    • 3
    • Severity 3 - Minor
    • 2

      Issue Summary

      • The field values are not Migrated to the Cloud site when the Custom field is Hidden in the Field Configuration.
      • Migrated with Jira Cloud Migration assistant

      Steps to Reproduce

      On Server

      • Created a text field ( not
        hidden)
      • Create a project on Server
      • Add the Custom field to the required screen of the project.
      • Create issues and add data to the created Custom field.
      • Now set the field to hidden in the project Field Configuration.
      • The data field is hidden on the Jira issues on Server. But DataBase still holds the custom field value of the issue.

      Migration to Cloud

      • The Migrated Jira issue doesn't have a field visible ( because it is hidden, expected)
      • Set the field to show on the project field Configuration.
      • The values don't come back on Jira Cloud.
      • Checked the Database, the field doesn't hold the value for the issue.

      Expected Results

      The field value has to be migrated even when the field is Hidden

      Actual Results

      The Field is migrated but not the values.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Shwetha Suvarna
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: