Description

Customer have a CSV file and contains a description filed. The value of the description file is formatted to have line break between lines. When customer import the CSV file and tick the Map field value option, JIRA will remove the line break between lines and import.

Step to reproduce

1. Create a CSV file and add a description column.
2. Enter multiple sentence and line break between the sentence for description field
   
3. Login to JIRA
4. Go to External Import System
5. Upload the CSV file
6. Proceed to Map fields page
7. Tick Map field value for description field and click next
   
8. JIRA show the description value without any space between lines
   
9. Click Begin Import
10. Check the imported issue and found out the line break between sentence is removed.
    

Expected Result

JIRA should not remove the line breaks and space between paragraph and sentences when import.

Workaround

Do not tick the Map field value option in Map value page