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  1. Migration Platform
  2. MIG-328

The non-admin CSV Importer gives an error for the parent Id field

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Details

    • 3
    • Severity 3 - Minor

    Description

      Issue Summary

      When performing an import from the bulk creation CSV import (on the create issue screen) and set the value for a Task and its sub-tasks on the CSV file, the import troughs an error about Subtask 'test CSV' doesn't have a valid Parent Id selection. Issue will not be created.

      We got this same error in these scenarios:

      1. Setting an issue Id and parent Id arbitrary and the CSV file;
      2. Using an issue Id from an already created task in the project

      Environment

      Jira Cloud

      Steps to Reproduce

      1. Create a CSV file with the Issue Id and Parent Id column;
      2. Use the non-admin CSV import (create issue screen > Import issue button);
      3. Mapp the columns of issue Id and parent Id
      4. Begin the CSV import

      Expected Results

      The import should create the Task and the Sub-task accordingly as in the CSV file.

      Actual Results

      The import stops with the following error:

       
      Subtask 'test CSV' doesn't have a valid Parent Id selection. Issue will not be created
      

      Notes

      Workaround

      A workaround will be run the CSV import through the External system import, accessible only by Jira administrators

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            Unassigned Unassigned
            lmenezes Lele (Inactive)
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            Dates

              Created:
              Updated: