Issue Summary

When performing an import from the bulk creation CSV import (on the create issue screen) and set the value for a Task and its sub-tasks on the CSV file, the import troughs an error about Subtask 'test CSV' doesn't have a valid Parent Id selection. Issue will not be created.

We got this same error in these scenarios:

1. Setting an issue Id and parent Id arbitrary and the CSV file;
2. Using an issue Id from an already created task in the project

Environment

Jira Cloud

Steps to Reproduce

1. Create a CSV file with the Issue Id and Parent Id column;
2. Use the non-admin CSV import (create issue screen > Import issue button);
3. Mapp the columns of issue Id and parent Id
4. Begin the CSV import

Expected Results

The import should create the Task and the Sub-task accordingly as in the CSV file.

Actual Results

The import stops with the following error:

 
Subtask 'test CSV' doesn't have a valid Parent Id selection. Issue will not be created

Notes

Workaround

A workaround will be run the CSV import through the External system import, accessible only by Jira administrators