[Liberty][AdminHub] "Re-Run" application migration option is not available in Admin Hub

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Liberty - UI
    • None
    • 1

      Problem:

      During app migration failures, the "Re-run" option helps run the app migration again. However, the "Re-run" option is not available in the Admin Hub.

      Context & Rationale

      With Admin Hub HCMA transitioning to a self-serve model, customers and partners manage third-party application migrations directly. Because Atlassian does not host or manage third-party app infrastructure, users must coordinate directly with app vendors to resolve migration failures.

      Once vendor-side issues are resolved, attempting a re-run frequently results in a successful migration. Providing a direct Re-run option within the Admin Hub empowers users to complete their migrations independently without unnecessary delays.

      Requested Change:

      Introduce a native Re-run option for failed application migrations directly within the Admin Hub user interface.

      Current Workaround:

      If an app migration retry is required, customers must submit a ticket to Atlassian Support to manually trigger a re-run for the affected application.

              Assignee:
              Gordon Wu
              Reporter:
              Tejasvi Umbarkar
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                Created:
                Updated: