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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Fixing Broken Links
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None
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3
Allow to update Jira links on Confluence cloud or Confluence link in Jira Cloud after a product copy migration
Steps:
- Create Jira links towards Jira in Cloud A on the Confluence in Cloud B
- Confluence in Cloud B has Jira links towards Jira in Cloud A
- Migrate Jira projects from Cloud A to Cloud B
- Run link-fixing to update the Jira links on Confluence Cloud in Cloud B
Or
- Create Confluence links towards Confluence in Cloud A on the Jira in Cloud B
- Jira in Cloud B has Confluence links towards Confluence in Cloud A
- Migrate Confluence projects from Cloud A to Cloud B
- Run link-fixing to update the Confluence links on Jira Cloud in Cloud B
Expected Behavior:
- Can update the Jira links on the Confluence in Cloud B.
Actual Result:
- There are no migration records on the Confluence in Cloud B, so the Confluence app is not seen in the link fixing UI.
- There are no migration records on the Jira in Cloud B, so the Jira app is not seen in the link fixing UI.
- Unable to update the Jira links on the Confluence in Cloud B. So the Jira links on the Confluence still point to Cloud A.
Workaround:
- Contact the Atlassian Support.