Issue Summary

Incomplete project import failures due to invalid byte sequence in work item description and comments.

Steps to Reproduce

1. Unable to reproduce.

Expected Results

All the issues and comments in the projects included in the migration plan get migrated

Actual Results

• The workitem import failure if there is an invalid byte sequence in the description.

  ERROR<Pkey> project-import Jira failed to ingest entity Issue <issue-key>. Reason: QueryException: Caught BatchUpdateException for insert into 
  

• Comments import failure due to invalid byte sequence in comments. 

The below exception is thrown in the xxxxxxx.log file:

project-import We couldn't import Change Group <group-id> (on Issue <issue-key>). Reason: PSQLException: ERROR: invalid byte sequence for encoding "UTF8": 0x00. This caused 0 other item(s) to fail 

Workaround

Currently there is no workaround available, contact Atlassian support