JCMA Preflights: Jira migration with JCMA causes out-of-memory due to large quantity of analytics generated

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • None
    • Affects Version/s: JCMA - 1.12.40, JCMA - 1.12.42
    • None
    • 9
    • Major
    • 67

      Issue Summary

      • Running a Jira migration with JCMA can contribute to an OOM exception in the server while export entity property data, and trying to send related analytics.

      Steps to Reproduce

      1. In an instance with large number of issues to export, create a migration
      2. Run JCMA preflight checks.

      Expected Results

      • Executing the preflight checks without causing issues in the server.

      Actual Results

      • In an instance with high number of issues to export, Jira server might generate high number of analytics to process, which will lead to OOM exception when AnalyticsEventDispatcher runs.

      Workaround

      • Please contact Atlassian support sharing heap dump logs, and support zip.

            Assignee:
            Dilan Weerasinghe
            Reporter:
            Nicolas Ferreira
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              Created:
              Updated:
              Resolved: