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Type:
Bug
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Resolution: Unresolved
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Priority:
High
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None
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Affects Version/s: CCMA - 3.11.12
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Component/s: Confluence - Migration Assistant
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None
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15
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Severity 3 - Minor
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82
Issue Summary
Even after allowing the URLs listed at IP addresses and domains for Atlassian cloud apps in the firewall, an error 'Network access is unavailable for some URLs' appears in the CCMA Pre-flight check.
https://api.media.atlassian.com https://api.atlassian.com https://api-private.atlassian.com
Steps to Reproduce
- Allow the URLs listed at IP addresses and domains for Atlassian cloud apps in the firewall on the server.
- Run the CCMA Pre-flight check
Expected Results
Pass the Pre-flight check.
Actual Results
An error, 'Network access is unavailable for some URLs' appears for the following URLs:
https://api.media.atlassian.com https://api.atlassian.com https://api-private.atlassian.com
Workaround
Please allow 'https://developer.atlassian.com' and 'https://id.atlassian.com' in the firewall and rerun the Pre-flight check.
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