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  1. Migration Platform
  2. MIG-2247

CCMA Analytics throws "InvalidDataException: Memory is invalid. It shouldn't be a null number. Value provided null" in DC logs

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    • 42
    • Minor
    • 447

      Issue Summary

      When running CCMA, analytics will throw an error in the logs. This may be only happening with some specific browsers (e.g. Firefox).

      This issue does not affect functionality / performance of the DC instance.

      Steps to Reproduce

      1. Run a CCMA migration using Firefox

      Expected Results

      There is no error in the logs.

      Actual Results

      The below exception is thrown in the atlassian-confluence.log file:

      2025-04-11 14:24:06,427 INFO [http-nio-8090-exec-4] [agent.service.guardrails.BrowserMetricsService] validateMetrics Validating metrics data received from the browser.
2025-04-11 14:24:06,430 ERROR [http-nio-8090-exec-4] [v2.api.model.ExceptionConverter] convertServiceException No status code found for exception, converting to internal server error :
 -- url: /rest/migration/latest/browser-metrics | userName: <Username redacted> | referer: https://<sitename-radatced>/spaces/2011/overview | traceId: 5a3cabe73bc7df12
com.atlassian.migration.agent.service.guardrails.InvalidDataException: Memory is invalid. It shouldn't be a null number. Value provided null

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              jrichards@atlassian.com James Richards
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              7 Vote for this issue
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              21 Start watching this issue

                Created:
                Updated: