JCMA - Running migration plans display 0 of 0 customers despite successful migration

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      Issue Summary

      While executing a Jira Cloud Migration Assistant (JCMA) plan for a Jira Service Management (JSM) project, the post-migration report displays 0 of 0 customers.

      Steps to Reproduce

      • JSM 5.4 (9.4)
      • JCMA v1.12.17 and v1.12.18
      1. Create a new JSM project, ensuring the project has data (at least 1 issue) and customers (at least 1 customer).
      2. Create a new JCMA migration plain containing said JSM project.
      3. Save the migration plan.
      4. Execute the migration plan.
      5. Open the migration plan once customer migration has completed.

      Expected Results

      The migration succeeds with a customer count reflecting the situation.

      Actual Results


      Customer migration succeeds.

      Workaround

      N/A, this is a cosmetic error in JCMA.

              Assignee:
              Akshay Agarwal
              Reporter:
              Jimmy Van
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                Created:
                Updated:
                Resolved: