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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Jira - Migration Assistant - Export
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None
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4
Issue Summary
Historical keys data is not always being migrated using JCMA
Steps to Reproduce
- Create FOO project
- Create an issue in a project and the issue id was FOO-1
- Created another project BAR and move the issue FOO-1 to project BAR.
- The issue id is now BAR-1.
- Again move the issue back to FOO, issue id is now FOO-2.
- Migrated the project to a target cloud site.
Expected Results
Historical issue key references from server are migrated to cloud and/or JCMA provide more insight into what historical issue keys are not migrated successfully in the post-migration report
Actual Results
Historical references are not always migrated per this documentation. Customers may have automation/workflows in place that reference a previous issue ID expecting to be redirected to the new number, as it would have done in the server environment, but are instead presented with a screen stating the issue does not exist, and are now required to perform additional post-migration work to update ticket references or search for the current issue number.
Workaround
Currently there is no known workaround for this behavior.
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