S2C V4 migrations are not progressing properly

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    • Severity 2 - Major

      Issue Summary

      We have encountered an issue with the S2C V4 Migration. The process stops after the project data reaches 100% and does not proceed to the attachment migration step. Although the transfer status changes to success, the main migration status remains "in-progress" and the attachment status is "ready" indefinitely. This issue has been observed with JCMA 1.12.7 and 1.12.8.
      Can potentially impact JCMA versions starting from 1.11.16  which consumes recipe version 5
       
      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Create a new project Migration;
      2. Run the migration
      3. Migration will remain IN PROGRESS indefinitely 

      Expected Results

      The migration should complete all the steps;

      Actual Results

      Migration remains stuck IN_PROGRESS;

      Workaround

      Contact Atlassian support.

            Assignee:
            Kirti Gupta
            Reporter:
            Vinicius Dias
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              Created:
              Updated:
              Resolved: