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Suggestion
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Resolution: Unresolved
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None
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None
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2
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Issue Summary
After a cloud-to-cloud migration, when specific Jira issues are referenced in Confluence pages, the confluence page is not showing within the "mentioned on" links within the Jira issues.
The issue seems to occur on team-managed projects for issues that were migrated from the source site. Newer issues created on the destination site don't have this issue.
Steps to Reproduce
- Create a Team-managed software project and create some test issues
- Use the cloud-to-cloud data copy feature to migrate the project to a second instance
- On the destination instance, ensure you have both Jira and Confluence
- On a confluence page, mention one of the migrated issues from Step 1
- Save the page and then navigate to the issue that was mentioned
Expected Results
The link to the confluence page appears within the "mentioned on" section on the Jira issue
Actual Results
The link to the Confluence page does not appear
Workaround
- Edit the original page to force Confluence to send another request to Jira to create the "Mentioned in" links in the Jira issue page. For example:
- Go to the original page and remove the issue key and publish the Confluence page.
- Then edit the page again and mention the Jira issue key.
"Mentioned on" Confluence page is not displaying on individual Jira issues
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Suggestion
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Resolution: Unresolved
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None
-
None
-
2
-
Issue Summary
After a cloud-to-cloud migration, when specific Jira issues are referenced in Confluence pages, the confluence page is not showing within the "mentioned on" links within the Jira issues.
The issue seems to occur on team-managed projects for issues that were migrated from the source site. Newer issues created on the destination site don't have this issue.
Steps to Reproduce
- Create a Team-managed software project and create some test issues
- Use the cloud-to-cloud data copy feature to migrate the project to a second instance
- On the destination instance, ensure you have both Jira and Confluence
- On a confluence page, mention one of the migrated issues from Step 1
- Save the page and then navigate to the issue that was mentioned
Expected Results
The link to the confluence page appears within the "mentioned on" section on the Jira issue
Actual Results
The link to the Confluence page does not appear
Workaround
- Edit the original page to force Confluence to send another request to Jira to create the "Mentioned in" links in the Jira issue page. For example:
- Go to the original page and remove the issue key and publish the Confluence page.
- Then edit the page again and mention the Jira issue key.