JWM Product Access Permissions are no longer migrated causing users to lose product access

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      Issue Summary

      Due to the recent announcement combining Jira Work Management (also known as Jira Core in DC / Server) with Jira Software to create a tool for all teams called Jira.

      Jira Work Management can no longer be purchased or installed in the destination cloud site. This can potentially cause a product mismatch between the source and destination during Server / DC to Cloud Migration leading to migration errors.

      In order to resolve this product mismatch and enable migrations to continue Jira Work Management (aka Jira Core) product access permissions we will no longer be migrated) since Jira Work Management can no longer be purchased or installed.

      This change could impact users that belong to groups with Jira Core Product Access Permissions

      If users only belong to these groups and no other Product Access Permissions are assigned or users are not part of any other groups with Product Access Permissions then they may lose product access once they log-in to Cloud.

      Workaround

      Users in groups with Jira Work Management product access permissions will lose those permissions in the cloud. Administrators must manually assign product permissions to these groups after the migration is complete.

      See Changes to Jira Work Management Migration

      Suggestion

      As an admin I would like for the Jira Work Management Product Access permission to be automatically replaced with a Jira Cloud equivalent so my end-users do not lose product acceess.

              Assignee:
              Unassigned
              Reporter:
              Bharath K V
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                Created:
                Updated: