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Suggestion
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Resolution: Unresolved
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None
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None
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13
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Problem Description
Customers who migrate only Jira or Confluence with the other product remaining on server or on-premise don't have an easy way to update the product links on the server to point to the newly migrated cloud product.
For example, if a customer has both Jira and Confluence on server and migrates only Confluence to the cloud, the Jira server links will still point to the Confluence server and not the Confluence cloud site.
Proposed solution
Create a mechanism either through the cloud migration assistants or the product link fixing tool to resolve the links on the server to point to the cloud.
Workaround
Please reach out to support if you face this scenario.
This impacts our hybrid instance badly.