JCMA _ Custom Field Id for ARJ_TEAM not Found

XMLWordPrintable

    • 5
    • Hide

      Hi everyone, we've added a pre-flight check in both CMAs "All URLs required for migration are authorized" to highlight the missing URLs and prevent migration failures.

      Show
      Hi everyone, we've added a pre-flight check in both CMAs "All URLs required for migration are authorized" to highlight the missing URLs and prevent migration failures.

      Summary

      The migration of Advanced Roadmaps is blocking due to below error :

      java.util.concurrent.ExecutionException: com.atlassian.jira.bc.EntityNotFoundException: Custom Field Id for ARJ_TEAM not Found 

       

      Proposed Suggestion

      JCMA  could have a precheck to determine if the Server or Data Center instance has null PROPERTY_KEY='com.atlassian.teams:rm-teams-custom-field-team'.

      Workaround

      • First validate issue with your source DB by running below query :
      SELECT * FROM propertyentry WHERE PROPERTY_KEY='com.atlassian.teams:rm-teams-custom-field-team'

      The query should give no results to corroborate the established theory .

      Next,

      Please proceed with the following:

      1. Take a backup of your database.
      2. Execute the following insert in Jira's database.

      INSERT INTO propertyentry (id, entity_name, entity_id, property_key, propertytype) 
      VALUES (<unique-id>, 'jpo-team-management', 1, 'com.atlassian.teams:rm-teams-custom-field-team', 3)
      

       Please replace <unique-id> with a unique id in the table.
      3. Retry the migration.

       

      Please contact Atlassian Support if the issue persists.

            Assignee:
            Unassigned
            Reporter:
            Sripriya Gupta
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: