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  1. Migration Platform
  2. MIG-1832

"Assess your apps" section is missing from CCMA UI when unexpected error occurs

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      Context

      When an unexpected error occurs while loading data for app assessment (e.g. due to a misconfigured datasource connection MIG-1748, https://confluence.atlassian.com/doc/configuring-a-datasource-connection-937166084.html), no error state is displayed. Instead, the "Assess your apps" section is missing, as though no apps are installed.

      Suggestion

      Show that an error has occurred, and link to a troubleshooting page which provides suggestions. This may include the datasource connection issue referred to above (Confluence 6.x and Confluence 7.x). As Confluence 8.x no longer supports datasource connections (CONFSERVER-57869), other troubleshooting suggestions should be provided.

      Workarounds

      Using datasource connections

      Follow the steps in Configuring a datasource connection to add the defaultAutoCommit="false" parameter.

      Using integrated database connection handler

      Database Resolution
      PostgreSQL Update confluence.cfg.xml to append <property name="hibernate.connection.autocommit">false</property>
      MySQL In dbconfig.xml, append &relaxAutoCommit=true to the connection string
      SQL Server In dbconfig.xml, append ;autoCommit=false to the connection string

            Unassigned Unassigned
            decdef0d83dc Claire Grooby (Inactive)
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              Created:
              Updated: