Uploaded image for project: 'Migration Platform'
  1. Migration Platform
  2. MIG-1815

The migration error for issue security level should be more clear

    • 16
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Scenario:
      Data preparation checks fail with an unclear error message in the migration log. 

      Current log

      2024-01-12 16:21:22.341 ERROR PROJA project-export We couldn't export Issue PROJA-351. Reason: java.lang.IllegalStateException: Entity mri:mig:jira/classic:issueSecurityLevel:10010 is expected to be exported, but it was not. [JCMA 000]
      

      Proposed log

      2024-01-12 16:21:22.341 ERROR PROJA project-export We couldn't export Issue PROJA-351. Reason: java.lang.IllegalStateException: Entity mri:mig:jira/classic:issueSecurityLevel:10010 is expected to be exported, but it was not. [JCMA XYZ] Use the troubleshooting page to fix this error. Open the troubleshooting page using the URL below and use the error code (starts with “JCMA”) from the error to locate the fix in the troubleshooting page.
      https://support.atlassian.com/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/#Data-preparation-errors
      

            [MIG-1815] The migration error for issue security level should be more clear

            Just tried test migration to Cloud and end with same issue...

            2024-12-10 09:30:07.152982192 ERROR DP project-export We couldn't export Issue DP-495. Reason: java.lang.IllegalStateException: Entity mri:mig:jira/classic:issueSecurityLevel:10300 is expected to be exported, but it was not. [JCMA 000]
            2024-12-10 09:30:07.798484400 ERROR DP project-export We couldn't export Issue DP-496. Reason: java.lang.IllegalStateException: Entity mri:mig:jira/classic:issueSecurityLevel:10300 is expected to be exported, but it was not. [JCMA 000]

            Lubomir Strougal added a comment - Just tried test migration to Cloud and end with same issue... 2024-12-10 09:30:07.152982192 ERROR DP project-export We couldn't export Issue DP-495. Reason: java.lang.IllegalStateException: Entity mri:mig:jira/classic:issueSecurityLevel:10300 is expected to be exported, but it was not. [JCMA 000] 2024-12-10 09:30:07.798484400 ERROR DP project-export We couldn't export Issue DP-496. Reason: java.lang.IllegalStateException: Entity mri:mig:jira/classic:issueSecurityLevel:10300 is expected to be exported, but it was not. [JCMA 000]

              Unassigned Unassigned
              b352e8382402 Tiffany Cauthen
              Votes:
              1 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated: