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Suggestion
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Resolution: Unresolved
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2
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The company developed a migration helper app for transitioning from a server/DC plugin to a cloud successor in Forge.
To facilitate this transition, they created a Connect migration helper app privately listed in the Marketplace to ensure everything was clear with their main Forge app. However, customers needed more information regarding the migration path during the app assessment on the DC instance.
The assessment incorrectly stated that no app was available in the cloud despite the presence of the migration helper. This confusion stemmed from the private listing of the migration helper app.
It would be beneficial to adjust the assessment message to address this issue. Instead of "No app available", it would say "App listed privately, contact vendor" and show the links to featureDifferenceDocumentation, migrationDocumentation and migrationRoadmapTicketLink.