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  1. Migration Platform
  2. MIG-1678

Update Application Links after Team Calendar Migration with CCMA

    • 27
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Summary

      After the server-to-cloud migration of Team Calendars using CCMA (3.9.0+), any calendars that connect to Jira will display an error message "Unable to load events of *":

      This is because the calendar uses the Confluence → Jira application link and will need to be updated.

      Ideal Solution

      There should be a way to update the Team Calendar application links as a part of the Jira Macro Repair or Link fixing service after migration.

      Workaround

      Fix this message by updating the application link in the UI.

      1. Edit the Calendar
      2. Choose a new, valid Server from the dropdown
      3. Click Save

      To fix this in bulk (for many calendars), contact Atlassian Support for a workaround during business hours.

       

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Migration Platform'
            1. Migration Platform
            2. MIG-1678

            Update Application Links after Team Calendar Migration with CCMA

              • 27
              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                Summary

                After the server-to-cloud migration of Team Calendars using CCMA (3.9.0+), any calendars that connect to Jira will display an error message "Unable to load events of *":

                This is because the calendar uses the Confluence → Jira application link and will need to be updated.

                Ideal Solution

                There should be a way to update the Team Calendar application links as a part of the Jira Macro Repair or Link fixing service after migration.

                Workaround

                Fix this message by updating the application link in the UI.

                1. Edit the Calendar
                2. Choose a new, valid Server from the dropdown
                3. Click Save

                To fix this in bulk (for many calendars), contact Atlassian Support for a workaround during business hours.

                 

                        Unassigned Unassigned
                        6c05774b4db4 Carl Adolfson
                        Votes:
                        4 Vote for this issue
                        Watchers:
                        15 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            6c05774b4db4 Carl Adolfson
                            Votes:
                            4 Vote for this issue
                            Watchers:
                            15 Start watching this issue

                              Created:
                              Updated: