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Suggestion
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Resolution: Unresolved
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None
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None
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15
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Issue Summary
Currently, the link fixing service will correct links if it is in the following pattern:
https://<jira.source.com>/browse/ABC-123
However, Jira links with the pattern: https://<jira.source.com>/browse/ABC-123^ will not be corrected.
It appears that due to the additional character '^' the service fails to recognize this link and update it properly.
Steps to Reproduce
- Create Jira link with an additional character at the end of the pattern
- The character may be part of a text effect like
^superscript^
^https://<jira.source.com>/browse/ABC-123^
- The character may be part of a text effect like
- Perform Link Migration Service to resolve broken links: After a successful server to cloud migration URL links are broken in the new cloud instance
Expected Results
After running the service, the expectation is that the link will be resolved.
Actual Results
The specific link pattern is skipped and not properly updated.
Workaround
As indicated in the documentation:
We also have a legacy way of requesting link fixes. If the steps described here don’t work for you, you can try it instead. In some cases, you might also be asked by our Support team to complete it. For more information, see: Legacy way of fixing links.
- mentioned in
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Link Fixing doesn't fix Jira links with additional characters after the link
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Suggestion
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Resolution: Unresolved
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None
-
None
-
15
-
Issue Summary
Currently, the link fixing service will correct links if it is in the following pattern:
https://<jira.source.com>/browse/ABC-123
However, Jira links with the pattern: https://<jira.source.com>/browse/ABC-123^ will not be corrected.
It appears that due to the additional character '^' the service fails to recognize this link and update it properly.
Steps to Reproduce
- Create Jira link with an additional character at the end of the pattern
- The character may be part of a text effect like
^superscript^
^https://<jira.source.com>/browse/ABC-123^
- The character may be part of a text effect like
- Perform Link Migration Service to resolve broken links: After a successful server to cloud migration URL links are broken in the new cloud instance
Expected Results
After running the service, the expectation is that the link will be resolved.
Actual Results
The specific link pattern is skipped and not properly updated.
Workaround
As indicated in the documentation:
We also have a legacy way of requesting link fixes. If the steps described here don’t work for you, you can try it instead. In some cases, you might also be asked by our Support team to complete it. For more information, see: Legacy way of fixing links.
- mentioned in
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