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Uploaded image for project: 'Migration Platform'
  1. Migration Platform
  2. MIG-1616

Link Fixing Doesn't fix links contained in Environment system field

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Fixing Broken Links
    • None
    • 7

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      Currently, when moving Jira and Confluence Server/DC to Jira/Confluence Cloud, the new Cloud site has new URLs, which affects Confluence pages linked in the Jira "Environment" system field.
       

      Suggested Resolution

      Confluence links in the Jira "Environment" system field need to be updated to match the cloud URLs

      Temporary Resolution

      In this case you contact Atlassian support by logging a request in support.atlassian.com and ask them to apply the workaround for this issue.
       
      The team will try to follow a workaround under the boundaries of https://confluence.atlassian.com/confkb/after-a-successful-server-to-cloud-migration-url-links-are-broken-in-the-new-cloud-instance-1077781093.html to fix the problem. 

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Migration Platform'
            1. Migration Platform
            2. MIG-1616

            Link Fixing Doesn't fix links contained in Environment system field

            XMLWordPrintable

              • Icon: Suggestion Suggestion
              • Resolution: Unresolved
              • None
              • Fixing Broken Links
              • None
              • 7

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                Problem Definition

                Currently, when moving Jira and Confluence Server/DC to Jira/Confluence Cloud, the new Cloud site has new URLs, which affects Confluence pages linked in the Jira "Environment" system field.
                 

                Suggested Resolution

                Confluence links in the Jira "Environment" system field need to be updated to match the cloud URLs

                Temporary Resolution

                In this case you contact Atlassian support by logging a request in support.atlassian.com and ask them to apply the workaround for this issue.
                 
                The team will try to follow a workaround under the boundaries of https://confluence.atlassian.com/confkb/after-a-successful-server-to-cloud-migration-url-links-are-broken-in-the-new-cloud-instance-1077781093.html to fix the problem. 

                        Unassigned Unassigned
                        887e911e3c81 Jimmy Van
                        Votes:
                        1 Vote for this issue
                        Watchers:
                        2 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            887e911e3c81 Jimmy Van
                            Votes:
                            1 Vote for this issue
                            Watchers:
                            2 Start watching this issue

                              Created:
                              Updated: