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  1. Migration Platform
  2. MIG-1514

Jira Cloud Migration Assistant (JCMA) plugin fails to enable from a disable status



    • 11
    • Major
    • 37


      Issue Summary

      This is reproducible on Data Center: Yes

      Steps to Reproduce

      This issue was reported in the Jira Application and it was noticed during two scenarios:

      • While exiting from safe mode
      • While enabling the plugin after disabling it from the Manage app ( > Manage apps) section of Jira.

      Expected Results

      The plugin was enabled successfully.

      Actual Results

      The plugin fails to enable due to the below exception.

      • You will receive the below error message while exiting safe mode.

      • You will receive the below error message while enabling the plugin manually.

      The below exception is thrown in the application logs (atlassian-jira.log file):

      ThreadPoolAsyncTaskExecutor::Thread 37 ERROR admin 817x921x1 1o5191q, /rest/plugins/1.0/com.atlassian.jira.migration.jira-migration-plugin-key [c.a.p.osgi.factory.OsgiPlugin] Unable to start the plugin container for plugin 'com.atlassian.jira.migration.jira-migration-plugin'Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'planExecutionService' defined in URL 
      nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'fx3PluginClient' defined in URL [bundle://082c48a0-acc2-4f39-b631-a3717f32a892_259.0:1/com/atlassian/jira/migration/fx3/Fx3PluginClient.class]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.jira.migration.fx3.Fx3PluginClient]: Constructor threw exception; nested exception is java.util.concurrent.RejectedExecutionException: Task java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask@23ff3a8a[Not completed, task = java.util.concurrent.Executors$RunnableAdapter@356a54f8[Wrapped task = com.atlassian.fx3.Fx3Client$Companion$$Lambda$4286/0x00000008434e7840@5df81b38]] rejected from java.util.concurrent.ScheduledThreadPoolExecutor@526b62cf[Terminated, pool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0]


      • As a temporary solution, clear the plugin cache.
        • Steps to clear the Jira plugin cache:
          • Stop Jira
          • Delete the <jira_home>/plugins/.bundled-plugins directory
          • Delete the <jira_home>/plugins/.osgi-plugins directory
          • Start Jira
      • Or until the bug is fixed replace the JCMA plugin version with a lower version ie: 1.9.7 
        • Uninstall the existing JCMA plugin from your Jira instance, through the Manage apps page.
          • Navigate to   > Manage apps
          • Search for the Jira Cloud Migration Assistant plugin.
          • Click Uninstall.
          • Download JCMA plugin version 1.9.7 from here
          • Navigate to   > Manage apps > Upload app
          • Choose the downloaded jar file and click upload.


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              Unassigned Unassigned
              e6507c4d83bb Vaisakh S
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